How long does customer service stay with you?

            Do you talk about good or bad customer service with others?

 

  • People are more likely to recall bad exeperiences than good when it comes to customer service.
  • People tend to avoid a place for 2 or more years after a bad customer service experience.
  • People talk about and tell others about bad customer service more than good customer sevice.
  • When someone has a good experience they tend to tell 5 or less people about their experience.
  • When someone has a bad experience they tend to tell 5 or more about their bad experience.

 

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We at Black Diamond Tinting pride ourselves on the experience of the customer. The smile we receive when you see your newly tinted vehicle or when you Remote Start your car for the first time is something we stride for. (The best customer experience ) Most of our customers were refferd by a previous customer and become returning customers. Along with good customer service we have great prices where everyone gets wholesale price. Black Diamond Tinting wants to provide the best for you.

 

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